Privacy Policy
Last updated: April 18, 2026

This Privacy Policy describes how Pet Art Canvas (the “Site,” “we,” “us,” or “our”) collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from www.studio.lovedogandco.com (the “Site”) or otherwise communicate with us (collectively, the “Services”).

For purposes of this Privacy Policy, “you” and “your” means you as the user of the Services, whether you are a customer, website visitor, or another individual whose information we collect.

Please read this Privacy Policy carefully.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time, including to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the Site, update the “Last updated” date, and take any other steps required by applicable law.

How We Collect and Use Your Personal Information

To provide our Services, we collect personal information about you from a variety of sources, as set out below. The information we collect and use varies depending on how you interact with us.

In addition to the specific uses set out below, we may use information we collect about you to communicate with you, provide or improve the Services, comply with legal obligations, enforce our Terms of Service, and protect or defend our rights and the rights of our users.

What Personal Information We Collect

Information You Provide Directly
Information you submit through the Services may include:
Contact details (name, address, phone number, email).
Order information (billing/shipping addresses, payment confirmation, order history).
Uploaded pet photos for the creation of custom artwork.
Customer support information (any details you share when contacting us).

Some features may require certain information to function. You may choose not to provide this information, but doing so may limit your use of those features.

Information We Collect Automatically

We may collect certain information automatically when you use our Site (“Usage Data”), such as:

• Device and browser information.
• Network connection details and IP address.
• Interactions with our Site (pages visited, items viewed, cart activity).

We may use cookies, pixels, and similar technologies to collect this information.
Information We Obtain from Third Parties

We may receive information about you from third parties, such as:

• Shopify, which powers our store.
• Payment processors, who handle payment details securely.
• Shipping and fulfillment partners, who deliver your products.
• Marketing and analytics providers.

How We Use Your Personal Information

We use your personal information for purposes including:

Providing products and services: processing payments, fulfilling orders, delivering artwork, and providing customer support.
Marketing and advertising: sending promotions (if you’ve opted in), tailoring ads, and improving the Site.
Security and fraud prevention: detecting and preventing fraudulent or malicious activity.
Improving our services: analyzing usage, refining our offerings, and enhancing your experience.

Cookies

We use cookies to operate and improve our Site, remember preferences, and analyze traffic. We may also allow third parties to use cookies to personalize services and advertising.

Most browsers accept cookies automatically, but you can disable them in your settings. Please note that disabling cookies may impact functionality.

Our website also recognizes the Global Privacy Control (GPC) signal, which enables you to opt out of certain uses or disclosures of your information. To learn more, visit globalprivacycontrol.org .

How We Share Personal Information

We share your personal information only in limited circumstances, including:

• With vendors or service providers who support our business (payment processors, shipping partners, IT providers, customer support, analytics).
• With business or marketing partners.
• If required by law or legal request.
• In connection with a business transaction (e.g., merger, acquisition).

We do not sell your personal information.

User-Generated Content and Photo Use

By uploading a photo to Pet Art Canvas, you grant us the right to use that photo and the resulting artwork solely for the purpose of creating and delivering your custom canvas. In addition, we may feature your uploaded photo or finished artwork on our website, social media accounts, marketing materials, and other promotional platforms, unless you request otherwise in writing.

Any content you make public (such as reviews, testimonials, or social media tags) may be visible to others and shared further by us. We cannot control how third parties use information you voluntarily make public.

If you would like us to remove your photo or artwork from our marketing channels, please contact us at support@petartcanvas.com, and we will honor your request where reasonably possible.

Children’s Data

Our Services are not intended for children under 13, and we do not knowingly collect information from them. If you believe a child has provided us with personal information, please contact us to request deletion.

Security and Retention

We take reasonable steps to protect your personal information. However, no method of transmission or storage is 100% secure.

We retain personal information only as long as necessary to provide our Services, comply with legal obligations, resolve disputes, or enforce agreements.

Your Rights

Depending on your location, you may have rights including:

• Access to the personal data we hold about you.
• Request correction or deletion of your data.
• Receive a copy of your data in portable format.
• Opt out of marketing communications.

To exercise these rights, please contact us at support@petartcanvas.com. We may need to verify your identity before fulfilling requests.

International Users

If you are located outside the United States, please note that your information may be transferred and processed in other countries. We use appropriate safeguards when transferring data internationally.

Contact Us

For questions about this Privacy Policy or how your information is handled, please contact us at:

Lovedog + Co Studio

Email: hello@lovedogandco.com